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This letter is in response to last weeks Feature Story in The Pique: ‘The Myth of Social Networks’ Letter to the Editor I’ll do my best to keep this simple. - Don’t waste time on trying to convert the resistant when there are so many who do get your point - focus on where your market is and your vision will spring to life at a much faster pace (ref. ‘Tribes’ - Seth Godin, aka social marketing genius sethgodin.com ).
- ‘Real genius is making simple of something (seemingly) otherwise complex.’
As founder of grassroots initiative bicycles-for-humanity.org pointed out, software applications are a means to deliver. Nothing more, nothing less. ‘Great business's come from solving problems and helping others achieve their goal's. Apps are simply vehicles, not the solution. Building community is where the real opportunities are - in the cracks, not in the technology itself.’ - Pat Montani Social media is merely a bunch on online tools enabling people to connect and converse more affectively. Promoting 2-way conversations, it’s about playing with technology in finding our common identities and building bridges of understanding enabling the world to be a better place - whether in finding solutions to environmental dilemmas, multiculturalism or our economy. As for whether there’s a place for social media in business, does it not excite you that we have such affordable access to tools, which can help us to understand our markets as to direct what we do in smarter ways? Has a tonne of coin not been invested into such things in the past? Urge you to visit cluetrain.com. Here’s their take - one I think kinda makes sense, you? ‘A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies. These markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can't be faked. Most corporations, on the other hand, only know how to talk in the soothing, humorless monotone of the mission statement, marketing brochure, and your-call-is-important-to-us busy signal. Same old tone, same old lies. No wonder networked markets have no respect for companies unable or unwilling to speak as they do. But learning to speak in a human voice is not some trick, nor will corporations convince us they are human with lip service about "listening to customers." They will only sound human when they empower real human beings to speak on their behalf.’ With regards to the author's point on corporations dishing out big bucks to clue in on how they can get social media to help them - it's moving too fast for long sweeping board meetings and doesn’t have time for so much control. People want a voice. Social Media gives them the tools to have one and it doesn’t cost them a thing. Think you’ll shut them up? Think again! As for Facebook and Twitter, as any friend of mine will tell you, I’m not exactly their biggest fan, yet brainstorming on making ‘social media’ more meaningful is what I do - bet all I have on it to tell the truth. Call me a fool, but I have no regrets. Facebook and Twitter are applications of social media - not the concept itself. Like any up and coming industry in the world, each new ‘vehicle’ strives to do the job better than before. Social media is moving faster than any other industry. Thinking I’m in the right business. Thinking opportunity has only just begun. Society is talking. Stay in a bubble at your own risk. Caroline - thecitizensmedia.com.
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